It is harder to be a facilitative mediator when one has specialist knowledge in the field. It is harder to stand back and divest oneself of that specialist knowledge and listen to what is being said without filtering it through one’s own knowledge and views of the subject of the mediation. Evaluative mediation, adjudication, and […]
ODR and ADR – Are we ready?
The ways in which we choose to communicate have expanded. People used to meet to speak and physically walk into a shop to buy goods. Now the telephone means voices are heard without faces and the internet allows us to shop from wherever we are. How easy though is it to resolve a dispute after an online […]
