Resolving disputes

Mediation is a process where the parties decide on a date to discuss their dispute and can bring it to an end. The qualified mediator helps the parties come to an agreement. Parties may or may not be in the same room during the mediation and often spend a significant amount of time in private sessions with the mediator.

Key ingredient.

The mediator is not a judge and is not allowed to give any of the parties legal advice. The mediator stays neutral and makes no decisions about who is ‘right’ or ‘wrong’. The mediator listens to what issues are keeping the dispute alive and facilitates the parties in working out how the dispute may be resolved in a satisfactory settlement.

Real prospect of reaching settlement.

Whatever the subject of the dispute, once parties agree to mediate, the prospect of reaching a mediated settlement is a real one. Many mediations are concluded within one working day.